Returns

Returns Policy

Returns Policy

We do not accept returns on earrings for hygienic reasons

We do not accept returns for 'change of mind'

We do not accept returns for natural oxidisation of metals. Please understand that all metals will naturally start to oxidise over a period of time and this is out of our control, this time period will be sped up if jewellery is not cared for or comes in contact with chemicals such as perfumes, moisturisers etc. 

Please view our Care Instructions for details https://www.firstlovejewellery.com/pages/care-instructions 

Exchange Policy

Exchanges can be made for alternative ring sizes only

Faulty Items Policy

We avoid dispatch of faulty items through rigorous quality testing of each item

If you wish to request a refund due to a faulty item, please contact us at 1stlovejewellery@gmail.com